Autorentic Help

For property managers

Your first week

1. Set up your account and payout bank account
2. Add your first property
3. Add a new tenant and send the agreement, or bring in tenants already signed on paper
4. Check the monthly bills
5. Record a cash or bank-transfer payment

Collect rent and get paid

• Chasing unpaid rentFind the bills a tenant has not paid, see what Autorentic sends on its own, send a reminder yourself, and set a late payment penalty.
• Checking your income and payoutsRead what your Income Summary counts, then open a payout to see which payments it paid and what was deducted.
• Setting up e-invoicing with LHDN MyInvoisTurn on e-invoicing for your agency, choose automatic or manual sending, read each invoice's e-invoice status and cancel within 72 hours.

Change, fix or end a tenancy

• Changing rent and extra chargesChange one tenancy's rent or monthly charges from a bill onward, change a single bill, and change the property's default rent.
• Correcting or cancelling an invoiceEdit a draft invoice, issue a credit note to reduce an invoice or a debit note to add to it, or cancel it, and see what each does to the tenant's balance.
• Ending or renewing a tenancyRenew a tenancy for a new term on paper or by e-signing, or end it and see what happens to future bills, unpaid invoices and the unit.

Landlords, repairs and expenses

• Working with landlordsAdd a property's landlord, link their properties, set how you are paid, and invite them to a portal that shows only what you choose to share.
• Handling repair requests (tickets)Raise a repair or other request for a tenant, reply in its conversation, resolve it or reopen it, and see what the tenant is told at each step.
• Recording property expensesRecord what a property costs you each month, attach the receipts, and see income against expenses for the month and the year.

Find your way and see reports

• Finding your way aroundSign in, read your dashboard, and open the menu you need.
• Reports and the dashboardRead the dashboard figures, change the period, rearrange the dashboard, and open each report.

For tenants

Sign, pay and keep your records

• Accept your invitation and sign your tenancy agreementSet your password, sign in, read your tenancy agreement, sign it, and know what happens next.
• Paying your rent onlineFind an unpaid invoice, check the amount and any processing fee, and pay it online through 2C2P.
• Your receipts and statement of accountFind and save a receipt for a payment, and read your statement of account to see what you owe or have paid each month.

What changed in the guides

3 November 2026

• Accept your invitation and sign your tenancy agreementA tenancy that has ended is now listed under Past rentals, below your current one.
• Ending or renewing a tenancyThe Invoices step now lists bills prepared but not yet sent, so you choose which ones to cancel.

28 October 2026

• Correcting or cancelling an invoiceExplains how Delete in the Manage menu differs from Cancel Invoice.
• Ending or renewing a tenancySays where the Manage tenant button is, the three dots at the top right.

27 October 2026

• 20 guides now available

See every change to the guides

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